Support Services Group
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Support Services Group - overview
Established
1998
Location
Waco, TX, US
Primary Industry
Outsourcing
About
Based in Texas, US, and founded in 1998, Support Services Group, also known as SSG, operates as a software company that offers various business intelligence solutions. In August 2022, Kingswood Capital acquired Support Services Group, Inc. As of 2022, the company’s CEO is Bryan Gross, and it has 10,000 employees. Support Services Group offers various omnichannel solutions such as customer care support solutions, contact center services, business intelligence solutions, professional B2B services, workforce management solutions, (artificial intelligence) AI-powered solutions, web chat support solutions, and more.
As of 2022, the company's client base includes companies in the retail, e-commerce, healthcare, energy, and automobile sectors.
Current Investors
Kingswood Capital
Primary Industry
Outsourcing
Sub Industries
Business Support Services, BPO Services, Education & Training Software, Customer Relationship Management, Application Integration Software, Analytics & Performance Software
Website
www.supportservicesgroup.co
Verticals
Artificial Intelligence, Cloud Computing
Company Stage
Mature - Buyout
Total Amount Raised
Subscriber access only
Support Services Group - deals
| Deals Type | Deal Status | Target (s) | Deal Date | Investor(s) | Seller(s) | Deal size (Mn) | Enterprise value (Mn) | Post-money valuation (Mn) | EBITDA multiple (x) | Revenue multiple (x) | Lead partner (s) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Buyout | Completed | Support Services Group | - |
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